Qualification:

Level 3 Award in Employability Services Sector

SNAPSHOT
ABC Awards Code A9538-03
Ofqual Code 601/5223/0
Assessment Pass/Fail Only
Total Qualification Time 70
Guided Learning 40
Fee £33.40
QUALIFICATION DESCRIPTION

For learners who support people seeking employment, our Employability Services Sector qualifications develop professional skills to support clients and communities engage in rewarding careers or in entering/re-entering sustained employment. Qualification units address relevant issues commonly associated with worklessness including lower academic attainment, health issues and access. Learners will complete this qualification with a concrete understanding of the following:

  • Customer service delivery and feedback, including contractual expectations, the importance of interacting positively with clients, and managing difficult situations
  • The role of the employment services sector, including stakeholder relationships, available programmes and services, compliance frameworks, and labour market analysis
PROGRESSION ROUTES: WHAT'S NEXT

For learners who support people seeking employment, our Employability Services Sector qualifications develop professional skills to support clients and communities engage in rewarding careers or in entering/re-entering sustained employment. Qualification units address relevant issues commonly associated with worklessness including lower academic attainment, health issues and access. Learners will complete this qualification with a concrete understanding of the following:

  • Customer service delivery and feedback, including contractual expectations, the importance of interacting positively with clients, and managing difficult situations
  • The role of the employment services sector, including stakeholder relationships, available programmes and services, compliance frameworks, and labour market analysis
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