Qualification:

Level 3 Certificate in Employability Services Sector

SNAPSHOT
ABC Awards Code C9538-03
Ofqual Code 601/5224/2
Assessment Pass/Fail Only
Total Qualification Time 180
Guided Learning 90
Fee £57.60
QUALIFICATION DESCRIPTION

For learners who support people seeking employment, our Employability Services Sector qualifications develop professional skills to support clients and communities engage in rewarding careers or in entering/re-entering sustained employment. Qualification units address relevant issues commonly associated with worklessness including lower academic attainment, health issues and access. Learners will complete this qualification with a concrete understanding of the following:

  • Customer service delivery and feedback, including contractual expectations, the importance of interacting positively with clients, and managing difficult situations
  • The role of the employment services sector, including stakeholder relationships, available programmes and services, compliance frameworks, and labour market analysis
  • How to assess and monitor compliance in own area of responsibility
  • Optional units include: Introduction to Disability in the Employability Services Sector, Marketing Clients to Employers, Sustaining an Employment Outcome, and more
PROGRESSION ROUTES: WHAT'S NEXT
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